Marketing Automation for Nonprofits & Fundraising

Caramel's AI agent captures supporter details and runs automated journeys that keep donors and volunteers engaged with your cause.

Marketing Automation for Nonprofits & Fundraising use case overview

Marketing Automation for Nonprofits & Fundraising — Caramel CRM solution

Marketing Automation for Nonprofits & Fundraising customer engagement

Marketing Automation for Nonprofits & Fundraising omnichannel marketing

Grow Your Supporter Base

Capture new donors and volunteers with forms and QR codes at events, campaigns, and on your website.

Retain and Re-Engage Donors

Automated thank-you and re-engagement journeys keep donors connected and giving over time.

Recognize Volunteers

Keep volunteers motivated with timely, personalized updates and appreciation messages.

What We Offer

Marketing Automation for Nonprofits & Fundraising service feature

Supporter Capture Forms

Turn events and campaigns into supporter contacts with built-in forms and QR codes, no app required.

Automated Donor Journeys

Send welcome, thank-you, and appeal sequences by email and push automatically.

Native CRM Sync

Every supporter and interaction syncs to the CRM your organization already uses.

Why it matters

Caramel turns connected customer data into coordinated journeys across WhatsApp, email and push — while your existing CRM remains the system of record.

Ready to get started?

Fill out the form below to discover how Caramel can help your business.

Customer Data Import

Import customer data from various platforms and your POS system to finally own your customer relationships

One-click import from booking and reservation platforms
POS system integration for transaction data
Automatic customer profile enrichment

Smart Campaign Automation

Set up birthday campaigns, win-back sequences, and VIP rewards that run automatically

Birthday & anniversary campaigns
Win-back sequences for lapsed customers
VIP tier rewards and recognition

Built-in Forms & Lead Capture

Built-in forms and QR codes capture first-party leads straight into the CRM you already use

Embeddable forms & QR codes
First-party lead capture
Auto-sync to your CRM (HubSpot, Bitrix24)

Questions before you book a demo

No. Caramel runs on top of the CRM you already use. HubSpot or Bitrix24 remains your system of record while Caramel captures leads and runs the marketing journeys your CRM cannot.

Caramel coordinates WhatsApp, email and push. SMS uses your own provider, and WhatsApp is a clearly priced paid add-on rather than an unlimited channel.

Setup depends on your CRM and channels. In the demo, we map your current stack and show the shortest route to your first live journey—without asking you to replace your CRM.

Your business remains responsible for its lawful basis and messaging permissions. Caramel keeps form responses, channel preferences and journey activity connected to the CRM record so your team can manage consent and customer requests.

Yes. Caramel supports genuinely multilingual campaign authoring, including Arabic and right-to-left layouts, so teams can run journeys in the languages their customers use.

We will show how a lead enters through a built-in form, syncs with your CRM, enters a WhatsApp or email journey, and appears in natural-language analytics. No preparation is required.

Take Back Control

Stop Paying Commissions. Start Building Relationships.

Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.

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