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B2C CRM AI Agent for Restaurants & Cafes

Stop paying 15-25% commissions to booking platforms. Your B2C CRM AI agent builds direct relationships with your guests, increasing repeat visits and reducing platform dependency.

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1

Platform Independence

Import complete guest history from TheFork, OpenTable, and Resy. Build proprietary database and eliminate 15-25% commission fees permanently.

2

Guest Lifetime Intelligence

AI tracks visit frequency, average check size, menu preferences, and seasonal patterns to calculate precise lifetime value and predict future visits.

3

Multi-Location Recognition

For restaurant groups: recognize guests across all locations with unified preferences and visit history. Create seamless experiences across your entire portfolio.

What We Offer

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Intelligent Capacity Management

AI optimizes table turnover, predicts peak hours, and automatically adjusts booking availability. Maximize covers while maintaining service quality and guest experience.

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Menu Performance Analytics

Track dish popularity, profit margins, and seasonal trends. AI suggests menu optimizations and automatically promotes high-margin items to appropriate guest segments.

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Dynamic Pricing Intelligence

Automatically adjust pricing based on demand, time of day, day of week, and customer segments. Implement surge pricing during peak hours and discounts during slow periods.

"We were paying €2,000/month in platform commissions. After switching to Caramel's B2C CRM, 60% of our bookings are now direct. That's €14,400 saved annually, and we actually know who our customers are!"

Maria Rodriguez

Owner, La Famiglia Restaurant Group

Customer Data Import

Import customer data from various platforms and your POS system to finally own your customer relationships

  • One-click import from booking and reservation platforms
  • POS system integration for transaction data
  • Automatic customer profile enrichment
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Smart Campaign Automation

Set up birthday campaigns, win-back sequences, and VIP rewards that run automatically

  • Birthday & anniversary campaigns
  • Win-back sequences for lapsed customers
  • VIP tier rewards and recognition
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Digital Loyalty Programs

Points, tiers, and rewards delivered through Apple Wallet & Google Wallet

  • Apple Wallet & Google Wallet integration
  • Points and rewards tracking
  • VIP tier management
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Connects to the tools you already use

Integrations

Your Questions About Taking Back Control

Our AI agent works 24/7 without human intervention, automatically analyzing customer data, personalizing communications, and optimizing marketing campaigns. It reduces manual work by 90% while increasing customer engagement and revenue through intelligent automation.
Yes! Our AI agent seamlessly integrates with 50+ platforms including POS systems, CRM tools, e-commerce platforms, booking systems, and communication channels. We support industries from retail to healthcare to hospitality - your existing infrastructure becomes more intelligent.
Unlike traditional automation that follows rigid rules, our AI agent learns, adapts, and makes autonomous decisions. It predicts customer behavior, personalizes in real-time, and optimizes campaigns continuously - achieving 3-5x better results than rule-based systems.
Absolutely. Data security is paramount. The AI agent is fully GDPR, CCPA, and HIPAA compliant with enterprise-grade encryption. Your data remains your property, stored in secure, isolated environments. The AI processes data without storing sensitive information.
Our AI agent serves diverse B2C industries: Retail & E-commerce, CPG & Consumer Goods, Services & Professional, Pharmaceutical & Healthcare, Real Estate, Beauty & Wellness, and more. Each industry gets specialized AI training and industry-specific features.
Results begin within days. Setup takes 5 minutes, and the AI agent starts optimizing immediately. Most businesses see: 40% increase in repeat purchases within 30 days, 47% higher email open rates in week 1, and 2.5x customer lifetime value growth within 90 days.
Take Back Control

Stop Paying Commissions. Start Building Relationships.

Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.

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