Push Notifications That Build Relationships
Your autonomous AI agent turns your app into a relationship-building machine. Location-based welcomes when customers are nearby, personalized offers based on their history, customer milestones recognized at the perfect moment - all working 24/7 to reduce platform dependency and build direct customer relationships.
Unified Customer Data Drives Every Push
Your AI agent draws from complete customer profiles - purchase history, preferences, engagement history, and location. 'Welcome back, Marie! Your favorite items are back in stock nearby' feels personal because it is.
Autonomous Engagement
Your AI agent decides when to act. Customer approaching your store? Welcome them. VIP hasn't visited in two weeks? Re-engage. A saved item is back in stock? Notify them. No manual triggers needed.
Natural Language Insights
Ask 'Which push notifications drove the most visits last month?' or 'What's my best location-based offer?' Get instant answers without digging through analytics dashboards.
Autonomous Push Workflows
Your AI agent triggers notifications at the perfect moment
Location Welcome
Customer enters 500m radius
"Hi Sophie, you're near our downtown store! Your favorite skincare line just got restocked - stop by and save 15% today."
Customer Milestones
Client approaches referral milestone
"Just one more referral from Platinum status, Sophie! Unlock priority previews on new listings and reduced agency fees."
Platform Conversion
After marketplace order detected
"Loved your order? Shop direct next time and receive a personalized direct-order offer and skip marketplace fees."
Menu Alert
Favorite dish featured
"Chef's special tonight: Those pan-seared scallops you loved are back, Thomas! Reserve your spot."
Smart Segmentation
Your AI agent automatically segments customers and tailors engagement strategies
New App Users
Welcome rewards that encourage first direct purchase
Active Regulars
Exclusive access and personalized recommendations
At-Risk Customers
Win-back offers with personalized incentives
VIP Segment
First access to launches, priority perks, and behind-the-scenes content
Ask Questions, Get Answers
No dashboards or reports needed. Just ask your AI agent:
Which push notifications drove the most conversions?
What's my best-performing location trigger?
Show me customers who opened but didn't convert
How many marketplace customers converted to direct?
What's the ROI on push vs email?
Powered by Your Unified Customer Profiles
Enterprise-grade integration for seamless customer experiences
Real-time sync with the CRM data you already use
Cross-channel consistency (matches email/SMS)
Deep-linking to bookings, product pages, and account areas
Offline queueing for reliable delivery
Battery-conscious, customer-respectful timing
Why it matters
Caramel turns connected customer data into coordinated journeys across WhatsApp, email and push — while your existing CRM remains the system of record.
Location-Based Welcome Messages
Customer approaching your store? Your AI agent sends a personalized welcome: 'Hi Sophie, your favorite items are in stock nearby!' Location-aware engagement that feels like personal service.
Smart Customer Milestones Updates
Your AI agent recognizes milestones and motivates action with relevant, personalized updates that turn customer history into measurable engagement.
3x Higher Engagement Than Email
Push notifications achieve dramatically higher engagement for app users. Your AI agent optimizes timing, personalization, and frequency to maximize action without overwhelming customers.
Stop Paying Commissions. Start Building Relationships.
Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.
