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Email Marketing That Builds Guest Relationships

Your autonomous AI agent sends emails that feel like they're from someone who knows your guests personally. Birthday greetings mentioning their favorite dish, win-back campaigns with their preferred table, VIP offers matching their spending patterns - all working 24/7 while you focus on hospitality.

Unified Guest Data Powers Every Email

Your AI agent pulls from unified guest profiles - reservation history, POS data, loyalty status, and past interactions. Every email reflects the complete guest relationship, not just a name in a database.

Autonomous Campaign Creation

No templates to manage, no campaigns to schedule manually. Your AI agent identifies opportunities and acts: a guest's anniversary is coming up, a VIP hasn't visited in weeks, a regular should try the new seasonal menu.

Natural Language Insights

Ask your AI agent 'Which email campaigns drove the most revenue last month?' or 'Who opened but didn't book?' Get instant answers without digging through dashboards.

Autonomous Email Workflows

Your AI agent triggers personalized emails at the perfect moment

Birthday Rewards

7 days before birthday

"Happy Birthday week, Marie! Your favorite corner table and a complimentary dessert await. Book your celebration dinner now."

78% redemption rate

Win-Back Campaign

No visit in 45 days

"We miss you, Sophie! Chef's new seasonal menu features that risotto you loved. Come back this week for 20% off."

34% return within 2 weeks

VIP Exclusive Access

Guest reaches VIP status

"Welcome to VIP, Thomas! You now have priority reservations, chef's table access, and first look at special events."

92% email open rate

Platform Conversion

After TheFork booking

"Thanks for dining with us! Next time, book direct and earn loyalty points - plus we'll remember your preferences."

41% convert to direct

Ask Questions, Get Answers

No dashboards or reports needed. Just ask your AI agent:

01.

What's my email ROI this month?

Get instant revenue attribution for your email campaigns. See which messages drove reservations, gift card purchases, and loyalty signups - all calculated automatically.

02.

Which guest segment converts best?

03.

Show me guests who opened but didn't book

04.

What's the best time to email VIPs?

05.

Compare birthday campaign performance

Ask Questions

Powered by Your Unified Guest Profiles

Every email draws from complete guest data:

  • Reservation history from TheFork, OpenTable, Resy
  • Spending patterns from your POS system
  • Loyalty status and reward eligibility
  • Past email engagement and preferences

Smart Email Delivery

Optimized sending times based on when each guest actually opens emails

"Before Caramel, we sent the same newsletter to everyone. Now our AI agent sends personalized emails that guests actually respond to. They thank us for remembering their anniversary, for suggesting wines they love. Our email-driven revenue increased 340% and we've reduced TheFork bookings by 45%."

Elena Rodriguez

Marketing Manager, La Belle Époque, Madrid

Unified Guest Profiles Power Every Email

Your AI agent pulls from complete guest profiles - reservation history, spending patterns, preferences, and loyalty status. Every email feels personal because it draws from real relationship data, not just a name field.

Unified Guest Profiles Power Every Email

Autonomous Campaigns That Run 24/7

Set goals, not campaigns. Your AI agent identifies opportunities and acts - birthdays coming up, VIPs who haven't visited, regulars who'd love the new menu. All running autonomously while you focus on hospitality.

Autonomous Campaigns That Run 24/7

Natural Language Analytics

Ask 'What's my email ROI this month?' or 'Which campaigns drive the most bookings?' Get instant answers in plain English. No dashboards to learn, no reports to export - just ask and know.

Natural Language Analytics
Take Back Control

Stop Paying Commissions. Start Building Relationships.

Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.

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