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Build Direct Consumer Relationships | Bypass Intermediaries

Stop paying platforms to reach your customers. Build direct relationships with first-party data, multi-channel communication, and complete customer ownership. Increase lifetime value by 3x while cutting acquisition costs.

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1

3x Higher Customer Lifetime Value

Direct relationships eliminate platform fees and enable personalized communication that drives repeat purchases and loyalty.

2

Complete Data Ownership

Build your first-party customer database with behavioral data, preferences, and purchase history - no more depending on platform black boxes.

3

Eliminate Platform Dependency

Reduce platform fees from 15-30% to 0%. Reach customers directly via WhatsApp, SMS, email, and digital wallets.

What We Offer

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First-Party Data Capture

Capture customer data from QR codes, forms, website interactions, and purchases. Build rich customer profiles with behavior, preferences, and lifetime value.

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Multi-Channel Direct Communication

Reach customers via WhatsApp (98% open rate), SMS (100% delivery), email (segmented), and digital wallets (geo-located notifications).

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Customer Intelligence Platform

Understand your customers with AI-powered insights: purchase patterns, product preferences, churn risk, and lifetime value predictions.

"We were spending 25% of revenue on platform fees and had no customer data. After 6 months with Caramel, we cut platform costs to 5%, built our own customer database, and increased repeat purchases by 180%. The ROI has been incredible."

David Kim

CEO, Consumer Products Brand

Customer Data Import

Import customer data from various platforms and your POS system to finally own your customer relationships

  • One-click import from booking and reservation platforms
  • POS system integration for transaction data
  • Automatic customer profile enrichment
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Smart Campaign Automation

Set up birthday campaigns, win-back sequences, and VIP rewards that run automatically

  • Birthday & anniversary campaigns
  • Win-back sequences for lapsed customers
  • VIP tier rewards and recognition
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Digital Loyalty Programs

Points, tiers, and rewards delivered through Apple Wallet & Google Wallet

  • Apple Wallet & Google Wallet integration
  • Points and rewards tracking
  • VIP tier management
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Connects to the tools you already use

Integrations

Your Questions About Taking Back Control

Our AI agent works 24/7 without human intervention, automatically analyzing customer data, personalizing communications, and optimizing marketing campaigns. It reduces manual work by 90% while increasing customer engagement and revenue through intelligent automation.
Yes! Our AI agent seamlessly integrates with 50+ platforms including POS systems, CRM tools, e-commerce platforms, booking systems, and communication channels. We support industries from retail to healthcare to hospitality - your existing infrastructure becomes more intelligent.
Unlike traditional automation that follows rigid rules, our AI agent learns, adapts, and makes autonomous decisions. It predicts customer behavior, personalizes in real-time, and optimizes campaigns continuously - achieving 3-5x better results than rule-based systems.
Absolutely. Data security is paramount. The AI agent is fully GDPR, CCPA, and HIPAA compliant with enterprise-grade encryption. Your data remains your property, stored in secure, isolated environments. The AI processes data without storing sensitive information.
Our AI agent serves diverse B2C industries: Retail & E-commerce, CPG & Consumer Goods, Services & Professional, Pharmaceutical & Healthcare, Real Estate, Beauty & Wellness, and more. Each industry gets specialized AI training and industry-specific features.
Results begin within days. Setup takes 5 minutes, and the AI agent starts optimizing immediately. Most businesses see: 40% increase in repeat purchases within 30 days, 47% higher email open rates in week 1, and 2.5x customer lifetime value growth within 90 days.
Take Back Control

Stop Paying Commissions. Start Building Relationships.

Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.

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