Build Direct Consumer Relationships | Bypass Intermediaries
Stop paying platforms to reach your customers. Build direct relationships with first-party data, multi-channel communication, and complete customer ownership. Increase lifetime value by 3x while cutting acquisition costs.
3x Higher Customer Lifetime Value
Direct relationships eliminate platform fees and enable personalized communication that drives repeat purchases and loyalty.
Complete Data Ownership
Build your first-party customer database with behavioral data, preferences, and purchase history - no more depending on platform black boxes.
Eliminate Platform Dependency
Reduce platform fees from 15-30% to 0%. Reach customers directly via WhatsApp, SMS, email, and digital wallets.
What We Offer
First-Party Data Capture
Capture customer data from QR codes, forms, website interactions, and purchases. Build rich customer profiles with behavior, preferences, and lifetime value.
Multi-Channel Direct Communication
Reach customers via WhatsApp (98% open rate), SMS (100% delivery), email (segmented), and digital wallets (geo-located notifications).
Customer Intelligence Platform
Understand your customers with AI-powered insights: purchase patterns, product preferences, churn risk, and lifetime value predictions.
"We were spending 25% of revenue on platform fees and had no customer data. After 6 months with Caramel, we cut platform costs to 5%, built our own customer database, and increased repeat purchases by 180%. The ROI has been incredible."
David Kim
CEO, Consumer Products Brand
Customer Data Import
Import customer data from various platforms and your POS system to finally own your customer relationships
- One-click import from booking and reservation platforms
- POS system integration for transaction data
- Automatic customer profile enrichment

Smart Campaign Automation
Set up birthday campaigns, win-back sequences, and VIP rewards that run automatically
- Birthday & anniversary campaigns
- Win-back sequences for lapsed customers
- VIP tier rewards and recognition

Digital Loyalty Programs
Points, tiers, and rewards delivered through Apple Wallet & Google Wallet
- Apple Wallet & Google Wallet integration
- Points and rewards tracking
- VIP tier management

Connects to the tools you already use
Integrations
Your Questions About Taking Back Control
Stop Paying Commissions. Start Building Relationships.
Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.


