B2C CRM AI Agent for Hotels & Boutique Properties
From room bookings to restaurant dining, spa treatments to event attendance - your B2C CRM AI agent creates complete guest profiles across all hotel services. Build lasting relationships that increase repeat bookings and reduce OTA dependency.
Unified Guest Intelligence
Connect PMS, POS, spa, and booking platform data into complete 360° guest profiles. Track preferences, spending patterns, and behavior across all hotel services.
Multi-Revenue Optimization
AI identifies cross-selling opportunities between rooms, dining, spa, events, and ancillary services. Increase average guest value by 30% with personalized recommendations.
Direct Booking Conversion
Import OTA guest history and convert to direct relationships. Reduce commission costs by 40-60% while maintaining occupancy rates through personalized campaigns.
What We Offer
Dynamic Room Pricing Intelligence
AI algorithms adjust room rates based on demand, local events, competitor pricing, and guest segments. Automatically optimize occupancy and ADR for maximum revenue.
Ancillary Revenue Automation
Automatically promote room upgrades, late check-outs, spa packages, and dining reservations based on guest preferences and stay patterns. Increase per-guest revenue by 25%.
Guest Segmentation Engine
AI automatically segments guests: business travelers, leisure guests, VIPs, families, and locals. Deliver personalized experiences and offers tailored to each segment.
"Our B2C CRM agent transformed how we see guests. We can now track a guest's stay preferences, dining habits, and spa usage all in one place. Repeat visits are up 35%, and direct bookings increased from 20% to 55% in just 4 months."
Sophie Bernard
General Manager, Hotel Lumière, Boutique Collection
Customer Data Import
Import customer data from various platforms and your POS system to finally own your customer relationships
- One-click import from booking and reservation platforms
- POS system integration for transaction data
- Automatic customer profile enrichment

Smart Campaign Automation
Set up birthday campaigns, win-back sequences, and VIP rewards that run automatically
- Birthday & anniversary campaigns
- Win-back sequences for lapsed customers
- VIP tier rewards and recognition

Digital Loyalty Programs
Points, tiers, and rewards delivered through Apple Wallet & Google Wallet
- Apple Wallet & Google Wallet integration
- Points and rewards tracking
- VIP tier management

Connects to the tools you already use
Integrations
Your Questions About Taking Back Control
Stop Paying Commissions. Start Building Relationships.
Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.


