Bringcustomersbackwithmarketingthatlearnswhatconverts
Caramel turns customer signals from your app, website, forms, or CRM into multilingual WhatsApp, email, and push journeys that improve with every conversion.
- Connect your app or CRM
- WhatsApp, email and push
- Built-in multilingual forms
From customer signal to the next best action
Connect customer activity
Bring together events from your app or website, built-in forms, and customer data from the tools you already use.
Recognize the right moment
Caramel identifies moments such as incomplete onboarding, inactivity, repeat-purchase windows, abandoned actions, and churn risk.
Engage, measure, and learn
Launch coordinated WhatsApp, email, and push journeys. Caramel learns which message, channel, and timing improve activation, retention, and repeat revenue.
See your autonomous AI marketing agent in action
See how teams turn customer activity from apps, websites, forms, and CRMs into WhatsApp, email, and push journeys that improve activation and retention.
Natural Language Analytics
Built-in Forms & Lead Capture
WhatsApp, email and push, coordinated by AI
AI Agent Predicts & Acts
Own Your Customer Data
Capture first-party data via built-in forms, QR codes, and POS integration. Every lead flows straight into the CRM you already use — no separate tool, no dependency on third-party platforms.
Autonomous Marketing Across Channels
Your AI agent coordinates WhatsApp, email and push journeys, with bring-your-own SMS. It personalizes timing and learns from conversion outcomes.
Ask Questions,
Get Instant Answers
No SQL, no spreadsheets. Ask your AI agent anything about your customers.
"Which customers haven't visited in 30 days?" - Instant answers, automatic insights.
Customer activity in. Smarter engagement out.
Connect your app, website, forms, or CRM and coordinate WhatsApp, email, and push journeys without replacing your existing stack.
Built for Modern Businesses
An AI marketing agent that adapts to your industry's needs and works on top of your CRM
Retail & E-commerce
CPG & Consumer Goods
Services & Professional
Real Estate
Pharmaceutical & Healthcare
Gastronomy & Hospitality
Finance & Insurance
Education & Training
Childcare & Family
Luxury & High-Net-Worth
Why B2C Businesses Need Direct Customer Relationships
The Multi-Industry Reality:
70% of first-time customers never return1
Customer acquisition costs have increased by 60% in the last 5 years2
Businesses with first-party data see 3-5x higher customer lifetime value3
Your top 25% of customers generate 64% of your revenue4
65-80% of business revenue comes from repeat customers5
AI-driven personalization increases engagement by 41% and revenue by 67%6
Platform Dependency Costs:
Platform fees and commissions erode profit margins
No ownership of customer data or relationships
Limited ability to personalize or segment customers
Recurring costs to reach your existing customers7
The Caramel Solution
Transform first-time customers into loyal advocates with autonomous AI
Track every interaction across all channels and industry touchpoints
Build your industry-agnostic customer database with first-party data
Questions before you book a demo
See Caramel in action
Get a focused 15-minute walkthrough of lead capture, CRM sync and multilingual WhatsApp and email journeys.
- 15-minute focused walkthrough
- See forms, CRM sync and live journeys
- No preparation required
One connected workflow
Capture leads with built-in forms, sync every response to your CRM, and launch coordinated WhatsApp and email journeys automatically.
Let AI Drive Your Customer Engagement
Join forward-thinking B2C businesses using intelligent automation to understand customers better, personalise experiences, and grow revenue predictably.
