SMS That Drives Immediate Action
Your autonomous AI agent sends the right text to the right guest at the right moment. Fill cancelled tables in minutes, not hours. Convert at-risk guests before they churn. All personalized from your unified guest profiles - working 24/7 while you focus on hospitality.
Powered by Unified Guest Data
Every SMS draws from complete guest profiles - visit history, spending patterns, preferences, and loyalty status. Your AI agent knows who to text, when, and what offer will resonate.
Autonomous Decision Making
Your AI agent doesn't just send texts - it decides when to act. A VIP cancels? Instant rebooking offer. Slow night ahead? Alert nearby regulars. No manual triggers needed.
Natural Language Analytics
Ask 'Which SMS campaigns filled the most tables last month?' or 'What's my best-performing offer for VIPs?' Get instant answers without digging through reports.
Smart SMS Use Cases for Hospitality
Your AI agent sends the right message at the right time
Fill Empty Tables Fast
Cancellation happens at 6 PM. Your AI agent instantly texts nearby regulars who typically dine at 7 PM: 'Window table just opened - your favorite spot is available tonight.'
Reduce No-Shows
Smart reminders that include personalized details: 'See you tomorrow at 8 PM, Marie! We've noted your shellfish allergy and saved your usual corner table.'
Convert Platform Bookers
Guests who book through TheFork or OpenTable get a follow-up: 'Book direct next time and earn loyalty points.' Reduce your platform commission costs.
Re-Engage At-Risk Guests
Your AI agent identifies guests who haven't visited in 60 days and sends personalized win-back offers based on what they used to order.
Autonomous SMS Workflows
Your AI agent triggers the right message at the perfect moment
Cancellation Recovery
Guest cancels reservation
"Your window seat for Saturday just opened up, Pierre. Want it back? Book direct and earn 50 loyalty points."
Smart Table Filling
Low occupancy detected 24h ahead
"Tomorrow's looking quiet - perfect for your anniversary dinner! Complimentary champagne when you book by tonight."
Post-Visit Follow-up
24 hours after dining
"Hope you loved the sea bass, Sophie! Chef's creating a new preparation - want first taste when it launches?"
VIP Recognition
Guest achieves VIP status
"You're officially VIP, Thomas! Chef's table access, priority reservations, and a surprise on your next visit."
Ask Questions, Get Answers
No dashboards or reports needed. Just ask your AI agent:
How many tables did SMS fill this week?
Which win-back offers convert best?
Show me guests who haven't responded
What's my SMS ROI vs email?
Best time to text lunch regulars?
GDPR Compliance Built In
Built-in compliance protects you and respects your guests
Automatic opt-out management
Consent tracking and recording
Time zone aware scheduling
Message frequency controls
Full audit trail for compliance
"No-shows used to cost us thousands per month. Now our AI agent fills 85% of cancelled tables within hours. It texts the right guests with the right offer - I don't lift a finger. The revenue recovery alone pays for Caramel ten times over."
Marco Vesselini
Restaurant Owner, Trattoria del Popolo, Rome
Fill Cancelled Tables in Minutes
Cancellation at 6 PM? Your AI agent instantly texts nearby regulars who typically dine at that time. Personalized offers with their preferred table and favorite dishes. Most tables refilled within 2 hours.
Convert Platform Bookers to Direct Guests
Guests who book through TheFork or OpenTable receive smart follow-ups: 'Book direct next time and earn loyalty points.' Reduce commission costs while building direct relationships.
98% Open Rate, Immediate Action
SMS messages get read within 3 minutes - perfect for time-sensitive offers. Your AI agent sends at the optimal moment for each guest, driving immediate reservations and walk-ins.
Stop Paying Commissions. Start Building Relationships.
Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.
