Your Autonomous B2C CRM AI Agent
Capture first-party data. Communicate on 4+ channels. Ask questions in plain English. Let your AI agent work 24/7 while you focus on your business.
- No Credit Card Required
- Cancel Anytime
Built for Modern Businesses
One AI-powered CRM platform that adapts to your industry's unique needs
Retail & E-commerce
CPG & Consumer Goods
Services & Professional
Real Estate
Pharmaceutical & Healthcare
Bistros & Cafes
Wine Bars & Restaurants
Why B2C Businesses Need Direct Customer Relationships
The Multi-Industry Reality:
70% of first-time customers never return across all industries1
Customer acquisition costs have increased by 60% in the last 5 years2
Businesses with first-party data see 3-5x higher customer lifetime value3
Your top 25% of customers generate 64% of your revenue4
65-80% of business revenue comes from repeat customers5
AI-driven personalization increases engagement by 41% and revenue by 67%6
Platform Dependency Costs:
Marketplace commissions ranging from 15-30%
No ownership of customer data or relationships
Limited ability to personalize or segment customers
Recurring costs to reach your existing customers7
The Caramel Solution
Transform first-time customers into loyal advocates with autonomous AI
Track every interaction across all channels and industry touchpoints
Build your industry-agnostic customer database with first-party data
Your AI agent works across every industry
Natural Language Analytics
Stop exporting spreadsheets. Ask: 'Show me customers who haven't purchased in 60 days' and get instant results with charts, metrics, and actionable segments. No SQL, no analysts, no waiting.
Omnichannel Campaign Agent
Email, SMS, WhatsApp, Apple Wallet, Google Wallet, Push notifications, Telegram - one dashboard, coordinated campaigns, channel preference learning. Reach every customer on their preferred channel.
Unified Data Platform
Connect any data source: POS, e-commerce, reservations, forms, QR codes. Build complete customer profiles with purchase history, preferences, and engagement scores automatically.
See your autonomous B2C CRM AI agent in action
Discover how businesses across industries use Caramel's B2C CRM to transform first-time customers into loyal advocates.
Natural Language Analytics
Unified Data Platform
Omnichannel Communications
AI Agent Predicts & Acts
Own Your Customer Data
Capture first-party data via QR codes, forms, and POS integration. Build unified customer profiles across all touchpoints. No more dependency on third-party platforms.
Autonomous Marketing Across Channels
Your AI agent runs campaigns autonomously across Email, SMS, WhatsApp, Push, and Wallet. Coordinated messaging, personalized timing, zero manual work.
Ask Questions,
Get Instant Answers
No SQL, no spreadsheets. Ask your AI agent anything about your customers.
"Which customers haven't visited in 30 days?" - Instant answers, automatic insights.
Connects to the tools you already use
Seamlessly integrate with your existing tech stack
Payment
Reservations
Digital Wallets
Accounting
See Caramel in action
Get a 15-minute walkthrough and your first voucher live.
Our direct bookings increased by 70% in the first year. The AI segmentation identified our most valuable guests and automated personalized campaigns.
Sophie Martinez
Restaurant Owner
Let AI Drive Your Customer Engagement
Join forward-thinking restaurants and hotels using intelligent automation to understand guests better, personalize experiences, and grow revenue predictably.
