Multi Channel Guest Communication
Your B2C CRM AI agent unifies communication across all channels - email, SMS, WhatsApp, and push notifications. Guests receive consistent, personalized messages regardless of how they connect with you.
Channel Preference Intelligence
Your AI agent learns each guest's preferred communication channel and automatically delivers messages where they'll actually be seen and acted upon.
Unified Conversation History
Every interaction across every channel is tracked in one guest profile. Your team sees the complete conversation, not fragmented pieces.
Intelligent Channel Routing
Automatically route time-sensitive messages via SMS/WhatsApp and detailed content via email based on message type and urgency.
What We Offer
Cross-Channel Synchronization
Guest starts conversation on WhatsApp, continues via email, then SMS - your agent maintains context and history across all channels seamlessly.
Smart Message Type Matching
Urgent alerts (reservation confirmations, waitlist updates) go SMS. Rich content (menus, event details) go email. Quick updates (reminders) go push notifications.
Automated Channel Testing
AI continuously tests channel effectiveness for each guest segment and automatically optimizes delivery methods.
"We used to send emails that nobody read and texts that annoyed people. Our B2C CRM agent figured out exactly who prefers which channel and when to contact them. Our engagement rates went from 18% to 73% overnight."
David Park
Marketing Director, Sunset Restaurant Group
Customer Data Import
Import customer data from various platforms and your POS system to finally own your customer relationships
- One-click import from booking and reservation platforms
- POS system integration for transaction data
- Automatic customer profile enrichment

Smart Campaign Automation
Set up birthday campaigns, win-back sequences, and VIP rewards that run automatically
- Birthday & anniversary campaigns
- Win-back sequences for lapsed customers
- VIP tier rewards and recognition

Digital Loyalty Programs
Points, tiers, and rewards delivered through Apple Wallet & Google Wallet
- Apple Wallet & Google Wallet integration
- Points and rewards tracking
- VIP tier management

Connects to the tools you already use
Integrations
Your Questions About Taking Back Control
Stop Paying Commissions. Start Building Relationships.
Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.


