Autonomous Marketing Campaigns
Caramel's AI agent plans and runs multi-step email and push campaigns, captures first-party data, and learns what converts.
Launch Campaigns Faster
The AI agent builds and runs multi-step campaigns automatically, so you spend less time on manual setup.
Measurable ROI
Track performance with natural-language analytics: just ask a question and get the answer.
Capture First-Party Data
Grow your database with every form submission and QR scan, all synced to your CRM.
What We Offer
Multi-Step Campaign Automation
Design email and push sequences that adapt to how each contact engages.
Forms & QR Data Capture
Turn contests, referrals, and landing pages into first-party contacts with built-in forms and QR codes.
Natural-Language Analytics
Ask 'which campaign drove the most sign-ups last month?' and get an instant answer.
Transform Guest Data into Revenue
Stop guessing what your guests want. Your B2C CRM AI agent analyzes every interaction to understand:
- Visit Patterns: When guests visit, how often, and what they order
- Spending Behavior: VIPs vs. casual diners, average check size, tipping habits
- Preferences: Favorite dishes, seating preferences, special dietary needs
- Risk Signals: Declining frequency that indicates churn risk
Campaigns That Feel Personal
Birthday Celebrations
Automatically send personalized birthday offers based on guest tier:
- New Guests: Free dessert on their birthday month
- Regulars: 20% off their entire birthday meal
- VIPs: Complimentary champagne tasting menu
Win-Back Magic
Identify at-risk guests before they disappear:
- Day 30: “We miss you” message with small offer
- Day 60: Special promotion to re-engage
- Day 90: Last-chance premium offer
VIP Recognition
Make your best guests feel special:
- Early access to new menu items
- Invitation-only tasting events
- Personalized chef’s table experiences
Ask Questions, Get Answers
With natural language analytics, understand your marketing instantly:
“Which promotion brought the most repeat visitors last month?”
Birthday campaigns generated 34% more repeat visits
“Show me VIPs who haven’t visited in 45 days”
12 guests displayed with contact information
“What’s the ROI on our summer promotion?”
4.2x return on investment, 89 new repeat customers
Success Stories
Fine Dining Restaurant
- Challenge: Low repeat visit rate from first-time diners
- Solution: AI agent created personalized follow-up campaigns based on menu preferences
- Result: 47% increase in repeat visits within 3 months
Multi-Location Cafe Group
- Challenge: Generic marketing wasn’t driving local traffic
- Solution: Agent customized promotions by location based on neighborhood demographics
- Result: 28% increase in local customer retention
Hotel Restaurant
- Challenge: Hotel guests weren’t returning to the restaurant
- Solution: Agent created targeted campaigns for hotel guests during their stay
- Result: 62% of hotel guests returned for a second meal
Build Lasting Relationships
Your B2C CRM AI agent doesn’t just send emails—it builds relationships. Every campaign is:
- Timed perfectly based on guest behavior
- Personalized with actual preferences
- Measured by revenue and repeat visits
- Optimized automatically for better results
Start Smart Marketing Today
Transform your guest data into personalized marketing that drives real revenue. No spreadsheets, no manual segmentation, no guesswork—just intelligent automation that understands hospitality.
[Book a Demo]
Why it matters
Caramel turns connected customer data into coordinated journeys across WhatsApp, email and push — while your existing CRM remains the system of record.
Ready to get started?
Fill out the form below to discover how Caramel can help your business.
Customer Data Import
Import customer data from various platforms and your POS system to finally own your customer relationships
- One-click import from booking and reservation platforms
- POS system integration for transaction data
- Automatic customer profile enrichment
Smart Campaign Automation
Set up birthday campaigns, win-back sequences, and VIP rewards that run automatically
- Birthday & anniversary campaigns
- Win-back sequences for lapsed customers
- VIP tier rewards and recognition
Built-in Forms & Lead Capture
Built-in forms and QR codes capture first-party leads straight into the CRM you already use
- Embeddable forms & QR codes
- First-party lead capture
- Auto-sync to your CRM (HubSpot, Bitrix24)
Questions before you book a demo
Stop Paying Commissions. Start Building Relationships.
Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.
