Caramel Signature Virtual Agent for Luxury Gastronomy
Caramel Signature is more than AI—it's your restaurant's digital soul. This exclusive virtual agent embodies your chef's philosophy, understands your most discerning guests, and orchestrates experiences that define luxury dining.
True Guest Embodiment
Your virtual agent learns from your chef and sommelier, capturing the essence of your restaurant's philosophy and service DNA to deliver authentic interactions.
Ultra-Personalized Service
Recognizes guests by their invisible preferences—the temperature they prefer their water, the angle they like their chair, the stories they shared on their last visit.
Silight Operation
Works invisibly in the background, briefing staff perfectly before guest arrival, anticipating needs before they're expressed, and ensuring flawless execution.
What We Offer
Digital Maître d' Intelligence
Manages your most valuable relationships with discretion and sophistication. Knows not just preferences, but the context behind each relationship—how guests met, their business connections, their celebration patterns, and their influence circles.
AI Sommelier Companion
Integrates with your wine program to create perfect pairings. Remembers vintage preferences, understands taste evolution, suggests alternatives when favorites aren't available, and builds curated wine collections for regular guests.
Private Event Curator
Orchestrates exclusive experiences for your most valued guests. Private chef's tables, custom menu creation, wine maker dinners, and intimate gatherings that become legendary stories.
"Caramel Signature transformed how we serve our most discerning guests. The agent remembered that Mrs. Dubois prefers her champagne at precisely 8°C and that Mr. Chen always orders the 2009 Bordeaux when celebrating business milestones. Our service staff now operates with omniscient knowledge. This is not automation—it's elevation."
Pierre Laurent
General Manager, Le Manoir d'Or, Three Michelin Stars
Customer Data Import
Import customer data from various platforms and your POS system to finally own your customer relationships
- One-click import from booking and reservation platforms
- POS system integration for transaction data
- Automatic customer profile enrichment

Smart Campaign Automation
Set up birthday campaigns, win-back sequences, and VIP rewards that run automatically
- Birthday & anniversary campaigns
- Win-back sequences for lapsed customers
- VIP tier rewards and recognition

Digital Loyalty Programs
Points, tiers, and rewards delivered through Apple Wallet & Google Wallet
- Apple Wallet & Google Wallet integration
- Points and rewards tracking
- VIP tier management

Connects to the tools you already use
Integrations
Your Questions About Taking Back Control
Stop Paying Commissions. Start Building Relationships.
Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.


