B2C CRM AI Agent for Hotels & Boutique Properties

From room bookings to restaurant dining, spa treatments to event attendance - your B2C CRM AI agent creates complete guest profiles across all hotel services. Build lasting relationships that increase repeat bookings and reduce OTA dependency.

Complete Guest Journey Tracking

Your agent connects data from PMS, POS, spa software, and booking platforms - creating a 360° view of each guest's preferences and spending patterns.

Reduce OTA Dependency

Import guest history from Booking.com and Expedia, then drive direct bookings with personalized campaigns. Properties see 40-60% more direct bookings within 6 months.

Cross-Sell Intelligently

Your agent identifies opportunities: restaurant recommendations for room guests, spa packages for repeat visitors, event invitations for local residents.

What We Offer

Property Management System Integration

Automatically sync guest data from your PMS: stay history, room preferences, booking patterns, and special requests. Every visit enriches the guest profile.

Multi-Revenue Center Tracking

Connect restaurant POS, spa software, and event systems. Track total guest value across room bookings, dining, treatments, and ancillary services.

Personalized Pre-Arrival Experience

Your agent sends personalized pre-arrival emails: room upgrade offers based on history, restaurant reservations for returning guests, spa package suggestions.

"Our B2C CRM agent transformed how we see guests. We can now track a guest's stay preferences, dining habits, and spa usage all in one place. Repeat visits are up 35%, and direct bookings increased from 20% to 55% in just 4 months."

Sophie Bernard

General Manager, Hotel Lumière, Boutique Collection

Customer Data Import

Import customer data from various platforms and your POS system to finally own your customer relationships

One-click import from booking and reservation platforms
POS system integration for transaction data
Automatic customer profile enrichment

Smart Campaign Automation

Set up birthday campaigns, win-back sequences, and VIP rewards that run automatically

Birthday & anniversary campaigns
Win-back sequences for lapsed customers
VIP tier rewards and recognition

Digital Loyalty Programs

Points, tiers, and rewards delivered through Apple Wallet & Google Wallet

Apple Wallet & Google Wallet integration
Points and rewards tracking
VIP tier management

Connects to the tools you already use

Integrations

Your Questions About Taking Back Control

Our AI agent works 24/7 without human intervention, automatically analyzing customer data, personalizing communications, and optimizing marketing campaigns. It reduces manual work by 90% while increasing customer engagement and revenue through intelligent automation.

Yes! Our AI agent seamlessly integrates with 50+ platforms including POS systems, CRM tools, e-commerce platforms, booking systems, and communication channels. We support industries from retail to healthcare to hospitality - your existing infrastructure becomes more intelligent.

Unlike traditional automation that follows rigid rules, our AI agent learns, adapts, and makes autonomous decisions. It predicts customer behavior, personalizes in real-time, and optimizes campaigns continuously - achieving 3-5x better results than rule-based systems.

Absolutely. Data security is paramount. The AI agent is fully GDPR, CCPA, and HIPAA compliant with enterprise-grade encryption. Your data remains your property, stored in secure, isolated environments. The AI processes data without storing sensitive information.

Our AI agent serves diverse B2C industries: Retail & E-commerce, CPG & Consumer Goods, Services & Professional, Pharmaceutical & Healthcare, Real Estate, Beauty & Wellness, and more. Each industry gets specialized AI training and industry-specific features.

Results begin within days. Setup takes 5 minutes, and the AI agent starts optimizing immediately. Most businesses see: 40% increase in repeat purchases within 30 days, 47% higher email open rates in week 1, and 2.5x customer lifetime value growth within 90 days.

Take Back Control

Stop Paying Commissions. Start Building Relationships.

Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.

Book Demo