Guest Feedback & Reputation Management

Your B2C CRM AI agent monitors guest satisfaction during their experience, addresses issues before they leave, and manages your online reputation proactively. Turn feedback into improvement, not damage control.

Real-Time Satisfaction Monitoring

AI analyzes guest behavior, spending patterns, and service interactions to detect dissatisfaction before it becomes a problem.

Automated Service Recovery

When issues are detected, your agent immediately alerts management and suggests specific recovery actions before guests leave.

Review Prevention System

90% of potential negative reviews are prevented through proactive issue detection and resolution.

What We Offer

Behavioral Dissatisfaction Detection

AI identifies warning signs: reduced spending, long meal times, no dessert ordering, minimal staff interaction, device usage during meals.

Real-Time Staff Alerts

Management receives instant alerts when dissatisfaction is detected with specific guest details and suggested interventions.

Automated Service Recovery Workflows

Pre-configured recovery actions automatically trigger: manager visit, complimentary items, immediate problem resolution.

"We used to find out about service problems from Google reviews. Now our B2C CRM agent alerts us during the meal. We solve issues before guests leave. Our negative reviews dropped from 15% to 2% in three months."

Robert Chen

Restaurant Manager, The Golden Fork

Customer Data Import

Import customer data from various platforms and your POS system to finally own your customer relationships

One-click import from booking and reservation platforms
POS system integration for transaction data
Automatic customer profile enrichment

Smart Campaign Automation

Set up birthday campaigns, win-back sequences, and VIP rewards that run automatically

Birthday & anniversary campaigns
Win-back sequences for lapsed customers
VIP tier rewards and recognition

Digital Loyalty Programs

Points, tiers, and rewards delivered through Apple Wallet & Google Wallet

Apple Wallet & Google Wallet integration
Points and rewards tracking
VIP tier management

Connects to the tools you already use

Integrations

Your Questions About Taking Back Control

Our AI agent works 24/7 without human intervention, automatically analyzing customer data, personalizing communications, and optimizing marketing campaigns. It reduces manual work by 90% while increasing customer engagement and revenue through intelligent automation.

Yes! Our AI agent seamlessly integrates with 50+ platforms including POS systems, CRM tools, e-commerce platforms, booking systems, and communication channels. We support industries from retail to healthcare to hospitality - your existing infrastructure becomes more intelligent.

Unlike traditional automation that follows rigid rules, our AI agent learns, adapts, and makes autonomous decisions. It predicts customer behavior, personalizes in real-time, and optimizes campaigns continuously - achieving 3-5x better results than rule-based systems.

Absolutely. Data security is paramount. The AI agent is fully GDPR, CCPA, and HIPAA compliant with enterprise-grade encryption. Your data remains your property, stored in secure, isolated environments. The AI processes data without storing sensitive information.

Our AI agent serves diverse B2C industries: Retail & E-commerce, CPG & Consumer Goods, Services & Professional, Pharmaceutical & Healthcare, Real Estate, Beauty & Wellness, and more. Each industry gets specialized AI training and industry-specific features.

Results begin within days. Setup takes 5 minutes, and the AI agent starts optimizing immediately. Most businesses see: 40% increase in repeat purchases within 30 days, 47% higher email open rates in week 1, and 2.5x customer lifetime value growth within 90 days.

Take Back Control

Stop Paying Commissions. Start Building Relationships.

Join forward-thinking businesses reclaiming their customer data from third-party platforms. Build direct connections, increase loyalty, and keep 100% of your revenue.

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