Connect With Your Favorite Restaurant Platforms
Your AI B2C CRM integrates seamlessly with the restaurant technology you rely on. From reservation systems to ordering platforms, we pull all your guest data into one intelligent system.
Real-Time Data Synchronization
Guest reservations, orders, and preferences sync instantly across all platforms. Your AI agent always has the most up-to-date information to personalize guest experiences.
Unified Guest Profiles
Combine data from TheFork, OpenTable, Zenchef, and your POS system into complete guest profiles. See reservation history, spending patterns, and preferences in one place.
Intelligent Guest Recognition
Your AI agent recognizes guests across platforms and automatically updates their profiles with every interaction, creating a seamless experience for both staff and guests.
Supported Restaurant Platforms
Connect with the tools you already trust
TheFork
Import reservations, guest preferences, and dining history. Automatically follow up with guests after their dining experience to encourage direct bookings.
- Automatic reservation import
- Guest profile creation
- Post-dining follow-up campaigns
- Review response automation
OpenTable
Connect your OpenTable data to understand guest booking patterns, preferences, and loyalty. Your AI agent creates personalized offers based on dining history.
- Booking pattern analysis
- VIP guest identification
- Automated waitlist management
- Special occasion tracking
Zenchef
Integrate with Zenchef to access comprehensive guest data, table preferences, and order history. Perfect for creating hyper-personalized dining experiences.
- Comprehensive guest database
- Table preference tracking
- Order history analysis
- Menu optimization insights
How Restaurant Integrations Work
Your AI agent connects and analyzes data from multiple sources
Connect Your Platforms
Link TheFork, OpenTable, Zenchef, and other systems with secure API connections. Setup takes just minutes.
Data Unification
Our AI automatically matches guest profiles across platforms, eliminating duplicates and creating comprehensive records.
Intelligent Analysis
Your AI agent analyzes patterns, preferences, and behaviors to predict future dining habits and personalize experiences.
Automated Actions
Send personalized follow-ups, birthday offers, and win-back campaigns based on actual guest behavior across all platforms.
Why Choose Integrated Restaurant CRM?
Increase Direct Bookings
Automatically convert platform bookings to direct bookings with personalized follow-ups and loyalty incentives.
Reduce No-Shows
Your AI agent sends intelligent reminders and follows up on cancellations to minimize empty tables.
Personalized Service
Staff access complete guest profiles including allergies, preferences, and special occasions before guests arrive.
Optimize Inventory
Use historical data and AI predictions to optimize menu offerings and reduce food waste.
"We were using TheFork, OpenTable, and Zenchef separately, with guest data scattered everywhere. Caramel brought everything together into one view. Our regulars love that we remember their preferences without asking, and our direct bookings increased 60% in the first month."
Jean-Pierre Dubois
Restaurant Owner, Le Gourmet Parisien
Frequently Asked Questions
How long does integration setup take?
Is my guest data secure?
Can I keep using my existing systems?
What if I use multiple platforms?
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