Unified Payment Processing & Wallet Integration
Your AI B2C CRM connects with all major payment processors and digital wallets. Track every transaction, automate payment reminders, and gain insights into spending patterns across all payment channels.
Complete Transaction Tracking
Every payment, tip, and refund is automatically recorded and attributed to the correct guest profile. Your AI agent builds a complete spending history for each customer.
Smart Payment Reminders
Automated reminders for unpaid gift cards, outstanding balances, and loyalty redemptions. Your AI agent knows when and how to reach out based on guest preferences.
Wallet Integration
Support for Google Wallet, Apple Pay, and other digital wallets. Guests can save payment methods and loyalty cards for faster, more convenient transactions.
Supported Payment Methods
Connect with trusted payment processors and wallets
Stripe
Industry-leading payment processing with support for credit cards, ACH, and international payments. Advanced fraud detection and customizable checkout flows.
- Credit & debit card processing
- ACH and bank transfers
- International payments
- Advanced fraud detection
- Subscription billing
Google Wallet
Enable guests to save payment methods, gift cards, and loyalty information. One-tap payments and automatic card updates for a seamless experience.
- Saved payment methods
- Gift card storage
- Loyalty card integration
- One-tap checkout
- Automatic card updates
Apple Pay
Fast, secure payments for iOS users. Leverage Touch ID and Face ID for authentication, with support for in-app and web payments.
- Biometric authentication
- In-app payments
- Web checkout support
- Tokenized security
- Instant setup
Smart Payment Automation
Your AI agent handles payment workflows automatically
Gift Card Reminders
Gift card expiry approaching
Send personalized reminder with balance and suggestions
Payment Recovery
Failed transaction
Retry with alternative payment method and notify guest
VIP Payment Processing
VIP guest making reservation
Pre-authorize preferred payment method for faster checkout
Loyalty Reward Payouts
Points redemption threshold reached
Automatically apply rewards to next payment or issue gift card
Payment Intelligence & Insights
Ask your AI agent about payment patterns:
What's our average transaction value by day?
Analyze spending patterns by day of week, time, and season to optimize pricing and promotions.
Which payment methods do VIPs prefer?
Understand payment preferences across guest segments to offer preferred payment options.
Show me declining payment trends
Identify guests with decreasing spending patterns for targeted retention campaigns.
How effective are gift card promotions?
Track gift card purchase, usage, and repeat business rates to measure promotion success.
Enterprise-Grade Security
- PCI DSS Level 1 compliant
- End-to-end encryption
- Tokenization of sensitive data
- Real-time fraud monitoring
- GDPR and data protection compliance
- Regular security audits
Bank-Level Security
Your payment data is protected with the same security standards as leading financial institutions
"The payment integration has been a game-changer. We process gift cards, online orders, and table deposits all through Caramel. Our AI agent even reminds guests about their gift card balances and suggests perfect times to use them. Gift card revenue increased 210% in the first quarter."
Sarah Mitchell
Operations Manager, The Garden Terrace
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