Push Notifications That Build Relationships
Your autonomous AI agent turns your app into a relationship-building machine. Location-based welcomes when guests are nearby, personalized offers based on their history, loyalty milestones celebrated at the perfect moment - all working 24/7 to reduce platform dependency and build direct guest relationships.
Unified Guest Data Drives Every Push
Your AI agent draws from complete guest profiles - visit history, preferences, loyalty status, and location. 'Welcome back, Marie! Your usual corner table is available' feels personal because it is.
Autonomous Engagement
Your AI agent decides when to act. Guest approaching your restaurant? Welcome them. VIP hasn't visited in two weeks? Re-engage. Loyalty points expiring? Remind them. No manual triggers needed.
Natural Language Insights
Ask 'Which push notifications drove the most visits last month?' or 'What's my best location-based offer?' Get instant answers without digging through analytics dashboards.
Autonomous Push Workflows
Your AI agent triggers notifications at the perfect moment
Location Welcome
Guest enters 500m radius
"Good evening, Pierre! Your favorite corner table is free. Tap to reserve - we'll have your usual Burgundy ready."
Loyalty Progress
Guest approaches tier upgrade
"Just 50 points from VIP, Sophie! One more visit this week unlocks chef's table access and priority reservations."
Platform Conversion
After TheFork/OpenTable booking
"Loved your visit? Book direct next time and earn double loyalty points - no TheFork commission means better value for you."
Menu Alert
Favorite dish featured
"Chef's special tonight: Those pan-seared scallops you loved are back, Thomas! Reserve your spot."
Smart Segmentation
Your AI agent automatically segments guests and tailors engagement strategies
New App Users
Welcome rewards that encourage first direct booking
Active Regulars
Exclusive access and personalized recommendations
At-Risk Guests
Win-back offers with personalized incentives
VIP Segment
First access to events, chef's table, behind-the-scenes
Ask Questions, Get Answers
No dashboards or reports needed. Just ask your AI agent:
Which push notifications drove the most bookings?
What's my best-performing location trigger?
Show me guests who opened but didn't book
How many platform guests converted to direct?
What's the ROI on push vs email?
Powered by Your Unified Guest Profiles
Enterprise-grade integration for seamless guest experiences
Real-time sync with your B2C CRM data
Cross-channel consistency (matches email/SMS)
Deep-linking to reservations, menu, loyalty
Offline queueing for reliable delivery
Battery-conscious, guest-respectful timing
"Our app was dead until Caramel's push notifications brought it to life. Now guests engage - they book tables directly, redeem loyalty rewards, and actually use the app. We've reduced TheFork bookings by 40% and app revenue is up 280%."
Sophie Laurent
Digital Marketing Director, Hotel du Parc, Paris
Location-Based Welcome Messages
Guest approaching your restaurant? Your AI agent sends a personalized welcome: 'Good evening, Pierre! Your usual corner table is available.' Location-aware engagement that feels like personal service.
Smart Loyalty Progress Updates
Your AI agent celebrates milestones and motivates action: 'Just 50 points from VIP status, Sophie! One more visit unlocks exclusive benefits.' Turn loyalty programs into engagement drivers.
3x Higher Engagement Than Email
Push notifications achieve dramatically higher engagement for app users. Your AI agent optimizes timing, personalization, and frequency to maximize action without overwhelming guests.
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