Caramel AI Concierge: Luxury Industry B2C CRM Agent
Transform high-net-worth client relationships with Caramel's autonomous AI concierge. Deliver personalized luxury experiences, exclusive access, and sophisticated engagement that matches the discerning expectations of luxury consumers.
Sophisticated Client Intelligence
AI analyzes spending patterns, social connections, lifestyle evolution, and exclusive preferences to predict client needs and identify upsell opportunities.
White-Glove Service Automation
24/7 autonomous concierge that maintains luxury service standards while reducing staffing costs. Never miss a client request or opportunity.
Exclusivity & Scarcity Creation
AI manages limited edition launches, VIP events, and private viewings to generate desire and word-of-mouth marketing within elite networks.
Qué Ofrecemos
Client Tier Management System
AI automatically segments HNW clients into tier levels based on spending, influence, and loyalty. Manages exclusive benefits and privileges by tier with dynamic adjustments.
Social Network Intelligence
Map client relationships, referrals, and social influence within elite circles. AI identifies potential new clients through existing network connections and word-of-mouth patterns.
Private Event Coordination
Automate invitation lists, RSVP management, and personalized experiences for private viewings, collection launches, and VIP gatherings. AI handles all logistics while maintaining exclusivity.
"Caramel's AI concierge transformed how we manage our top 100 clients. The system identified that 47% of our VIP clients were interested in sustainable luxury, leading to a private collection that generated $8.2M in sales. The AI understands discretion better than some human associates."
Isabella Sterling
Head of Client Relations, Maison Sterling, Luxury Fashion House
Importación de Datos de Clientes
Importa datos de clientes desde varias plataformas y tu sistema POS para finalmente poseer tus relaciones con clientes
- Importación con un clic desde plataformas de reservación y booking
- Integración del sistema POS para datos transaccionales
- Enriquecimiento automático de perfiles de clientes

Automatización Inteligente de Campañas
Configura campañas de cumpleaños, secuencias de recuperación y recompensas VIP que funcionan automáticamente
- Campañas de cumpleaños y aniversarios
- Secuencias de recuperación para clientes perdidos
- Recompensas y reconocimiento VIP

Programas de Lealtad Digitales
Puntos, niveles y recompensas entregados a través de Apple Wallet & Google Wallet
- Integración con Apple Wallet & Google Wallet
- Seguimiento de puntos y recompensas
- Gestión de niveles VIP

Se conecta con las herramientas que ya usas
Integraciones
Sus Preguntas sobre Recuperar el Control
Deja de Pagar Comisiones. Comienza a Construir Relaciones.
Únete a restaurantes y hoteles visionarios que recuperan los datos de sus huéspedes de las plataformas de reservas. Construye conexiones directas, aumenta la lealtad y conserva el 100% de tus ingresos.


