In App Messages That Build Loyalty
Your autonomous AI agent turns app users into loyal direct guests. Welcome messages that feel personal, rewards celebrated at the perfect moment, gentle nudges toward direct booking - all powered by unified guest profiles and working 24/7.
Powered by Unified Guest Data
Every in-app message draws from complete guest profiles. 'Welcome back, Marie! Your usual table is free tonight' feels personal because it is - your AI agent knows their history.
Autonomous Engagement
Your AI agent decides when to engage. New user? Onboard them. Loyalty points expiring? Remind them. VIP browsing? Show exclusive offers. No manual triggers needed.
Natural Language Insights
Ask 'Which in-app messages drove the most bookings?' or 'What's my onboarding completion rate?' Get instant answers without digging through analytics.
Autonomous In-App Workflows
Your AI agent delivers the right message at the perfect moment
Direct Booking Onboarding
New app user detected
"Welcome to our app, Pierre! Book directly and earn loyalty points - no platform fees means better value for you. Get 100 welcome points now."
Platform Conversion
TheFork user identified
"Noticed you usually book through TheFork? Book direct next time and earn double loyalty points - we'll remember your preferences!"
Loyalty Progress
Near tier upgrade
"Just 50 points from VIP, Sophie! One more visit unlocks chef's table access and priority reservations. Book now?"
VIP Recognition
VIP opens app
"Welcome back, VIP! Your usual corner table is available tonight. Tap to reserve - we'll have your favorite Burgundy ready."
Every Message Feels Personal
Your AI agent draws from unified guest profiles to create truly personalized experiences
Guest Recognition
Name, dining preferences, and favorite table remembered across every interaction
Taste Preferences
Favorite dishes, drinks, and dietary requirements suggested automatically
Perfect Timing
Visit patterns analyzed to send messages when guests are most receptive
Loyalty-Aware Offers
Loyalty tier shapes exclusive offers and VIP treatment levels
Special Occasions
Birthdays, anniversaries, and milestones celebrated at the right moment
Platform Intelligence
TheFork and OpenTable history informs direct booking conversion messaging
Ask Questions, Get Answers
Understand how messages drive app engagement:
Which messages drove the most direct bookings?
What's my onboarding-to-booking rate?
How many platform guests converted to direct?
Best message type for VIP engagement?
What's my in-app channel ROI?
"Our app sat unused until Caramel's in-app messaging brought it to life. Now guests actually use it - they book directly, redeem rewards, and feel recognized. We've cut TheFork commissions by 35% and app-driven revenue is up 220%."
Nina Petrov
Head of Digital, The Grand Plaza Hotel, Prague
Drive Direct Bookings Through Your App
Turn app users into direct guests. Your AI agent delivers personalized onboarding, shows booking benefits, and converts platform bookers with tailored incentives. 89% complete onboarding, 67% convert to direct.
Loyalty Progress That Motivates Action
Your AI agent celebrates milestones and drives behavior: 'Just 50 points from VIP, Sophie!' Smart progress notifications increase visit frequency and deepen guest engagement with your loyalty program.
VIP Recognition That Builds Relationships
Make VIPs feel special with personalized in-app messages. Your AI agent recognizes their status, offers exclusive access, and remembers preferences - building the kind of relationship that keeps them coming back.
Deja de Pagar Comisiones. Comienza a Construir Relaciones.
Únete a restaurantes y hoteles visionarios que recuperan los datos de sus huéspedes de las plataformas de reservas. Construye conexiones directas, aumenta la lealtad y conserva el 100% de tus ingresos.
